Tyg Tickets has announced a significant upgrade to its popular cloud-based ticketing, memberships, POS, CRM, and visitor management platform, TygPoS. Built specifically for attractions, events, and cultural venues, the latest version introduces integration with the award-winning Access Card platform — a major step forward in accessible event ticketing across the UK.
The conversation around accessible ticketing has grown rapidly. Event-goers, disabled advocates, and venue operators are all focused on ensuring fair access for every attendee. Key themes driving this demand include Equality Act compliance, accessible seating options, screen reader compatibility for booking platforms, and clear policies for carer and companion tickets.
Recognising these needs, Tyg Tickets partnered with Nimbus Disability, creators of the Queen's Award-winning Access Card. This platform translates a person's disability into symbols that highlight required reasonable adjustments, acting as a universal way of communicating access requirements between disabled customers and venues.
Following a comprehensive accessibility audit by Nimbus Disability, disabled customers can now use their Access Card when booking tickets directly through the Tyg Tickets platform. This integration solves a real pain point in the accessible ticket purchasing process.
"I have met with Mark Briggs several times and discussed the Access card. We have always provided the ability for easier access for all and it just made sense to complete the circle with Nimbus." — Maureen Huck, Operations Manager, Tyg Tickets
The Nimbus Disability Access Card scheme is one of the UK's most recognised tools for standardising disability communication at events. Rather than asking each customer to explain their needs from scratch, the card uses a symbol-based system that venues can read and act on quickly.
For venue operators using TygPoS, this means front-of-house staff can see access requirements at the point of ticket scanning, reducing delays at entry and improving priority entry for disabled attendees. It supports a more consistent experience across different event types — whether that is accessible theatre ticketing, accessible concert ticketing, or accessible sports and cultural venue bookings.
Nimbus Disability's auditing services give organisations a clear picture of their compliance with the Equality Act 2010 and practical recommendations for improvement. For UK venues, this is increasingly important as legal requirements around accessible ticketing and reasonable adjustments continue to receive greater scrutiny.
Accessible ticketing is not just about the booking button. Research across the sector shows that disabled customers and their companions consider the full journey — from finding information before the event to getting home safely afterwards. The most frequently raised themes include:
By building the Access Card directly into TygPoS, Tyg Tickets gives venues a structured way to manage many of these requirements from within a single platform — rather than relying on ad hoc processes or separate spreadsheets.
The push for inclusive event design and universal design for live events is no longer niche. Disabled people and their companions represent a significant share of the UK's event-going audience, and venues that make accessibility a genuine priority stand to benefit both commercially and ethically.
Accessible ticketing software features are a key part of this. A platform that handles Access Card recognition, companion ticket policies, and accessible seating options in one place removes friction for both the customer and the venue team. It also creates a clear, auditable record of the reasonable adjustments a venue has offered — useful should any Equality Act complaint ever arise.
Tyg Tickets' decision to complete a third-party accessibility audit through Nimbus Disability, rather than self-certifying, carries more weight with disabled customers and advocacy groups, and produces actionable findings rather than a simple pass or fail.
As part of an ongoing effort to improve the user experience, Tyg Tickets has confirmed that customers can expect regular updates to TygPoS. The Access Card integration is one of several new features in this release designed to make life easier for events, attractions, and cultural venues.
A full list of changes to TygPoS is available on the company website. Current customers can log in to learn more about the upgrade, and new customers can use the site to purchase the latest version of the platform. Visit https://tygtickets.com for full details.
Tyg Tickets provides cloud-based ticketing, memberships, point of sale, CRM, and visitor management software built for attractions, events, and cultural venues. The company is based at Muncaster Castle, Ravenglass, Cumbria, CA18 1RQ.